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Phan Minh Triet

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Blog Post

The Ripple Effect: A Personal Reflection on the Weight of Our Actions [Ep.2]

Over the years, I’ve had the opportunity to be part of many different teams and witness various organizations navigate change. I’ve observed that even the most carefully constructed plans can go astray for reasons that are hard to quantify. In trying to understand this, I’ve come to believe the difference often lies in the small, seemingly minor interactions between people. I’ve started to think of every action as a stone dropped into a pond. The initial splash is easy to see, but the ripples are what travel the furthest, and I’ve observed these ripples either strengthen connections or create subtle, unseen fractures.

Beyond Intent: The Realized Weight of Every Action

I’ve come to realize that while good intentions are a necessary starting point, they are not enough. In the intricate web of professional relationships, especially across cultures, every action—and inaction—carries significant weight. It’s less about what you mean to do, and more about what your actions communicate and how they are perceived. This has led me to believe that a heightened sense of awareness is essential, one that extends beyond immediate tasks to the broader implications for our partners and the long-term health of the relationship.

This was powerfully illustrated for me during a project where a well-meaning colleague sent a blunt email to correct a minor error. His intent was efficiency, but the impact was a palpable sense of discomfort. This experience was a lesson in the concept of “face,” which isn’t just about individual pride, but a form of collective honor. An action that seems insignificant in one context can inadvertently cause a partner to “lose face,” and the consequences can be severe, often leading to a silent breakdown in communication. Being mindful, I’ve learned, means anticipating these ripple effects and choosing a path of diplomacy that seeks to preserve the standing of everyone involved. This aligns with the core ideas in Asian Business Culture.

Cultivating Foresight: From Short-Term Gains to Lasting Impact

Another recurring observation has been how different teams operate on different timelines. The emphasis on long-term relationships I’ve witnessed in many Asian business contexts demands a mindful approach to decision-making. While some environments are driven by quarterly results, many successful partnerships are built on a multi-decade horizon. This long view requires actions that are sustainable and mutually beneficial, even if they don’t yield immediate profits.

In this context, mindfulness becomes a form of foresight. I’ve found it helpful to consider:

  • The precedents we set: Will a decision made today create an unsustainable expectation for tomorrow?
  • The unstated implications: Beyond the written contract, what are the unspoken cultural norms our actions might violate or uphold?
  • Shared value over individual gain: How can we find solutions that benefit all parties, fostering collective success rather than a competitive advantage?

Rushing a deal or pushing for overly aggressive terms are examples of unmindful actions that prioritize short-term gains. I’ve seen firsthand how these actions can quickly erode trust, proving counterproductive to navigating the Marathon of Trust that underpins the most durable partnerships.

The Ongoing Art of Observation and Adaptation

Ultimately, I see this as an ongoing process of observation, learning, and adaptation. It’s not about having all the answers, but about committing to a practice of genuine engagement. For me, this has come to involve:

  • Active listening: Paying attention not just to words, but to tone, body language, and the unspoken context of a room.
  • Cultural humility: Acknowledging that my perspective is just one of many and being genuinely open to learning from my counterparts.
  • Patience and reflection: Taking the time to consider the potential impact of my words and deeds before acting, which shows respect for the relationship.

By consciously practicing this mindfulness, we move beyond merely transacting business to building relationships based on genuine respect. This approach not only helps prevent missteps but actively strengthens the bonds of trust. It is this foundation that paves the way for truly enduring collaborations and helps build the Unbreakable Core of any resilient organization.

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