Triet Phan's articles
AI-native enterprises redesign roles and decision structures around AI capabilities—not just adopt AI tools. The gap between AI adoption and AI transformation is whether the operating model follows. Read more ›
The first 90 days should prove your learning system works—not execute a plan. Launch small, measure rigorously, and demonstrate that signals convert into improvements. Read more ›
Python and AI coding tools have eliminated the barrier that once required years of training. The constraint is no longer syntax—it’s knowing what to build and why. Read more ›
The purchase loop closes only when value reaches the player—not at payment. Post-purchase fulfillment and communication are the final stage of monetization, not an afterthought. Read more ›
Professional output is no longer bounded by individual bandwidth—it’s bounded by how well you orchestrate AI. The most valuable professionals compose tasks across human and AI capacity. Read more ›
Checkout friction is a monetization failure by design. Every unnecessary step or unclear price point ends the purchase loop before it closes—treating checkout as back-office infrastructure is the root cause. Read more ›
The higher you rise, the fewer people will tell you the truth. Counteracting the loneliness of leadership requires deliberate channels for honest input—not waiting for feedback to surface. Read more ›
AI collaboration is a skill: context definition, task decomposition, and feedback loops determine output quality. The same disciplines that make human teamwork high-functioning apply to working with Claude. Read more ›
LiveOps is a retention function, not a growth engine. Confusing the two causes studios to over-invest in engagement while starving acquisition—and the player base quietly stagnates. Read more ›
Agentic AI acts—it plans, executes, and adapts across multi-step tasks without waiting for the next prompt. This shifts AI from tool to colleague, and changes what human work looks like around it. Read more ›
Player identity is a promise of continuity, not a data asset. Every interaction that remembers and rewards the player builds direct loyalty; every broken promise erodes it. Read more ›
Incrementality—revenue that only exists because of DTC—is the only honest measure of channel success. Everything else is channel shift dressed up as growth. Read more ›